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Introducing 24CARE Transport Services

Redefining Transportation
with Compassion

Redefining transportation with compassion in every mile, where every journey is filled with comfort and peace of mind.

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Who we are

We are 24CARE Transport Services

24CARE Transport Services is at the forefront of redefining transportation with a client-centred approach that ensures every journey is filled with compassion and care. Our services are designed to support the community by offering a seamless and supportive travel experience. From the moment you step into our vehicles, you are not just a passenger, you are part of our commitment to genuine care and safety. Our team understands that travel can sometimes be stressful, so we focus on providing a calming, reliable, and comfortable environment that makes every mile feel effortless.

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Your Trusted
Companion on Road

Our commitment extends beyond transportation; we aim to be a companion throughout your journey, ensuring that your needs are met with empathy and respect. By choosing 24CARE Transport Services, you choose a revolutionary approach to travel, where your well-being is our highest priority. We believe in making each journey memorable by prioritizing your comfort and safety at every turn. With 24CARE Transport Services, you’re not just getting from point A to point B; you’re experiencing a level of care that sets us apart. We invite you to join us on this journey, where each ride is a testament to our dedication to redefining transportation with compassion and unwavering support.
Wheelchair Accessible and Medical Transport

Travel stress-free with our comfortable wheelchair vans and 24X7 assistance available in case of medical appointments or GP appointments.

NDIS / Aged Care Transport

24CARE Transport empowers individuals to travel without barriers and connect with the community.

Student Shuttle

Experience hassle- free transportation tailored to your child’s academic or social commitments with our dedicated student shuttle services.

NDIS
Work Shuttle

Enjoy a stress-free commute with our reliable Work Shuttle service. Designed for professionals, we ensure timely and comfortable transportation to and from work.

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Why Choose us?

Why you should choose
our services

Imagine having a trusted friend to drive you wherever you need to go. With our companion driving services, that’s exactly what you get. We pick you up at your front door, take care of your errands, appointments and even social visits, then bring you back home safely. Our friendly drivers make every trip feel like you’re riding with someone who truly cares, giving you the comfort and peace of mind you deserve.

Why Choose 24Care Transport? All our drivers undergo comprehensive training and meet the following criteria
    • Reliable Medical Transportation Services by 24Care
    • Personalized Transportation for Your Daily Needs with 24Care
    • Efficient Student Shuttle Services for Your Academic Journey
    • Pet-Friendly Travel Solutions for Stress-Free Journeys
    • 24Care Transport General Driver Training (Specific to transporting NDIS clients)
    • Client Manual Handling Training
    • Infection Control
    • First Aid Certification (National CPR Foundation/Other Accredited Providers)
    • Working With Vulnerable People (WWVP) card, including NDIS and Children approval
    • Australian Police Check (Employment Purpose)
    • Additionally, our companion services are provided by staff holding at least a Certificate III in Individual Support (Ageing/Disability/Relevant Field).
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What people ask

Frequently Asked Questions

NDIS transport support provides funding and assistance to help participants access the community, education, or employment-related activities. This includes travel to and from appointments, recreational activities, and social events.

Participants who are unable to travel independently due to their disability may receive transport funding in their NDIS plan. The funding level depends on individual needs and circumstances. Refer to this link for detailed info.

NDIS transport funding can cover:

  • Travel to and from medical appointments.
  • Community engagement activities.
  • Trips to school, work, or training.
  • Transport for social or recreational events.

  • Accessible public transportation options.
  • Public transportation fares, including concessions and discounts.
  • Modifications to make public transportation or taxis more accessible for your needs.
  • Adjustments to transport infrastructure, such as roads and footpaths.
  • Costs associated with transporting animals, excluding eligible assistance animals covered in your NDIS plan.
  • Membership fees and access charges for airline lounges.
  • Community transport services.

Booking a ride is simple:

  • Please click here to book NDIS | General public | Rentals.
  • Fill out the NDIS referral booking form or call us directly.
  • Provide details about your trip, including pickup and drop-off locations, time, and any special requirements.

Following options are at your disposal: -

  • SUV’s: - Corolla Cross, RAV 4 and Haval H6.
  • Wheelchair accessible van: - Toyota HiAce.
  • Comfortable seating for aged care and special need clients with features including spacious interior, 600-litres cargo capacity, 360 degree reverse camera, heated seats and much more.
  • All modern safety features to ensure a secure journey.

Yes, we offer group outings for social or recreational activities. These trips are a great way to connect with others in the community.

Our drivers are:

  • Fully licensed and trained in disability support and care.
  • Knowledgeable about passenger safety procedures.
  • Compassionate and patient, ensuring every journey is comfortable and stress-free.

Transport costs can be covered by:

  • NDIS transport funding - Contact our friendly team if you need assistance or more information.
  • Private payments for non-NDIS participants - We provide clear invoices and receipts for all trips.

Yes, family members or carers can accompany participants during trips if it is required to do so for the participant’s support and is arranged in advance.

We understand plans can change. Please notify us as soon as possible to reschedule or cancel your trip. Our team will work with you to accommodate your needs. Cancellations made within 48 hours will incur charges in accordance with our cancellation policy.

Absolutely! We specialize in organizing personalized day trips tailored to your preferences. Contact us to discuss options and ideas.

Follow us on:

  • Facebook
  • Instagram
  • LinkedIn

You can also subscribe to our mailing list via our website to receive updates.

We primarily operate in Canberra, Queanbeyan, Jerrabomberra, Yass, Googong and Goulburn. However, for special trips, we may extend our services—contact us for details.

For inquiries, bookings, or support, reach out to us:

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Client Experiences

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I am very happy with this service. The cars are clean, and the drivers are prompt and polite. As an autistic person I did not have any sensory issues in the cars, and as a person with physical disabilities I found the cars spacious and accessible."

– Anonymous client

I am extremely grateful for the service provided by 24Care Transport. As a blind individual, reliable and understanding drivers make all the difference in my daily travels. The drivers are always punctual, courteous, and ensure I feel safe throughout the journey. They communicate clearly, assist me when needed, and respect my independence. The vehicles are comfortable, and I appreciate the extra care taken to provide a smooth and stress-free experience. Thank you for making transportation accessible and worry-free!

– Anonymous Client

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Experience Compassionate
Travel With 24CARE

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